The Clinical Information Access Project (CIAP) Web site continues to provide a comprehensive range of peer-reviewed information 24 hours a day, seven days a week, via the Internet and Intranet. Utilisation of the Web site has steadily increased, with an average of 1.5 million ‘hits’ per month, and a total of over 15 million ‘hits’ since its inception in July 1997. Feedback from users continues to be positive and there is a high demand for education on how to effectively search the many databases linked through the Web site.