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NSW Public Health Bulletin archive

Use of communication technology among public health professionals in New South Wales, Australia Volume 18 Issue 1-2

Carlie-Jane Naylor, D. Lynne Madden, Deborah J. Oong

New South Wales Public Health Bulletin 18(2) 13–16 https://dx.doi.org/10.1071/NB07009 Published online: 11 May 2007

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About the author/s

Carlie-Jane Naylor

D. Lynne Madden

Deborah J. Oong

Abstract

We explored how six forms of communication technology (teleconferencing, web bulletin boards, web conferencing, videoconferencing, media streaming and satellite television) are currently being used in public health work in NSW. Twelve public health professionals working in the NSW health service were interviewed. Teleconferencing and videoconferencing were the most commonly used forms of communication technology. Factors that facilitated use included ease of access to facilities and assistance in organising and setting up the technique. Barriers to use included cost and the perception that the equipment was hard to set up and operate. Participants identified factors that assisted them to engage with these techniques.