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NSW Public Health Bulletin archive

9. Health services Volume 14 Issue 4

Margo Eyeson-Annan, Lara Harvey, Nerida Grant, Deborah Baker, Louisa Jorm, Margaret Thomas

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About the author/s

Margo Eyeson-Annan

Lara Harvey

Nerida Grant

Deborah Baker

Louisa Jorm

Margaret Thomas


NSW Health provides a range of health care services to NSW residents that are dellivered across a variety of settings. The New South Wales Adult Health Survey 2002 included a range of questions that addressed access to and satisfaction with health care services. Measuring consumer satisfaction with health care services is part of the process of monitoring the success of community participation and quality improvement strategies.